Last updated: August 27, 2026. This policy explains what personal data SEOMOS processes, what it uses it for, with whom it may share it, and how you can exercise your rights. It applies to the website. www.seomos.com, its forms and the digital services linked to our business operation.
1. Data controller and contact channels
SEOMOS is responsible for the processing of personal data collected directly through this site and its commercial channels, unless it is expressly stated that it is acting as a processor on behalf of a client.
- Website: https://www.seomos.com/
- Email for privacy and data protection: info@seomos.com
- Mailing address published: 30 N Gould St Ste R, Sheridan, WY 82801, United States.
For requests regarding personal data, write with the subject “Data protection”. In section 9 you will find the information needed to process inquiries, corrections, revocations or deletions.
2. Scope of this policy
This policy covers the data we receive when you visit the site, complete a form, subscribe to the newsletter, request a proposal, agree to be contacted via WhatsApp, interact with a SEOMOS campaign, or maintain a business relationship with us.
When SEOMOS provides services to a client and processes information according to their instructions, that client may be the data controller and SEOMOS may act as the data processor. In such cases, the client's contract, instructions, and policy also apply.
3. Personal data that we process
The specific information depends on the interaction. We can address the following categories:
- Identification and contact: name, email, company, phone number and contact channel.
- Application information: service of interest, estimated budget, message, project needs, source page, opportunity status, and related communications.
- Subscription: email and operational evidence of subscription or withdrawal.
- Technical and usage data: IP address, date and time, URL visited, referring page, browser, device, cookie identifiers and browsing or conversion events generated by analytics and advertising tools.
- Campaign and platform data: Information that you choose to send in advertising forms, social media, or messaging, along with the identifiers necessary to attribute and fulfill the request.
- Contractual and administrative data: information needed to prepare proposals, perform services, invoice, provide support, and comply with accounting or legal obligations.
On the site's forms, IP addresses may be used temporarily for abuse controls and request limiting. Hosting, security, and infrastructure providers may also generate technical logs that include IP and device data.
We do not knowingly request sensitive data or information from children or adolescents through our marketing forms. If a specific need requires processing special information, the purpose will be explained and the corresponding authorization will be requested.
4. Purposes and bases of the processing
We process your data for specific, legitimate purposes related to our business. Depending on the case, this processing is based on your consent, pre-contractual measures requested by you, the performance of a contract, a legal obligation, or legitimate interests that do not override your rights.
| Purpose | Typical data | Applicable basis |
|---|---|---|
| Answering inquiries, assessing needs, and preparing proposals | Identification, contact, company, service, quote and message | Authorization and pre-contractual measures requested |
| Manage opportunities, clients, projects, support, and communications | Contact information, business history, contractual and administrative data | Execution of the relationship and legal obligations |
| Contacting you by email, phone, or WhatsApp once you authorize it | Name, email, phone number, consent, and context of the request | Prior, express and informed authorization |
| Send newsletter and editorial communications | Email and subscription status | Consent; you can withdraw it at any time |
| Measure performance, navigation, campaigns, and conversions | Events, URL, device, IP and identifiers | Consent where required and limited legitimate interest |
| Prevent abuse, fraud, spam, and security incidents | IP address, technical logs, date, time, and request identifiers | Security, compliance and legitimate interest |
| To comply with accounting, contractual, regulatory or judicial obligations | Administrative, contractual and contact information | Legal obligation or exercise of rights |
We do not use personal data for purely automated decisions that produce legal effects or equivalent impacts on individuals. We may use automation to classify requests, avoid duplicates, assign tasks, or measure campaigns, always with the possibility of human review when appropriate.
5. Authorization and commercial communications
When authorization is required, SEOMOS endeavors to obtain it before processing and retains evidence of the channel, date, and purpose for which authorization was given. Authorization may be obtained through checkboxes, forms, messages, contractual documents, or other verifiable means.
Accepting the processing necessary to respond to a request does not obligate you to subscribe to the newsletter. You can withdraw your consent for marketing communications without affecting services already contracted or processing that must continue for a different legal basis.
SEOMOS does not sell personal data as a business practice. Nor does it share contact databases with third parties for the purpose of marketing their own products without authorization or a valid justification.
6. Suppliers, processors and recipients
We use vendors who support the operation of the site and business processes. They only receive the information necessary to provide their service, under their terms, contracts, and security measures. As of this update, the main categories include:
| Supplier or category | Function | Data you can receive |
|---|---|---|
| WordPress and Hostinger | Publishing, hosting, backups, and technical logs | Data submitted in forms, IP addresses, and website logs |
| SEOMOS CRM | Contact management, opportunity management and sales follow-up | Form data, consent and commercial activity |
| Email and SMTP services | Delivery of notifications and communications | Email, name, and required message content |
| HubSpot | Business management, forms, automation, and measurement | Contact, activity, and events according to the active settings |
| Google Analytics 4 | Usage and performance analytics | Events, device, IP address processed by the provider, and identifiers |
| Meta Pixel | Measurement, attribution, and advertising optimization | Events, page visited and browser identifiers |
| Advisors and authorities | Compliance, defense of rights and legal requirements | Only information relevant to the case |
You can consult the policies of Google, Goal y HubSpot to learn how these providers handle information under their own responsibilities.
7. International Transfers and Treatment
SEOMOS operates with infrastructure and providers that may process or host information outside of Colombia or the country from which you are accessing the site. When an international transmission or transfer occurs, we strive to use providers with commitments to privacy and security, limit data to the contracted purpose, and apply the mechanisms required by applicable regulations.
A provider's location may vary depending on its cloud architecture, sub-processors, or operating region. You can request additional information about the recipient categories applicable to your situation through the privacy channel.
8. Cookies, local storage and similar technologies
The site may use cookies, pixels, local storage, and session storage. These technologies serve different functions:
- Necessary and safe: They allow you to operate WordPress, protect forms, balance load, remember technical sessions, and detect abuse.
- Preferences: They remind you of options like light or dark mode on the device.
- Experience: They avoid repeating certain alerts during the same session.
- Analytics: Google Analytics 4 helps you understand page views, performance, and aggregated events.
- Advertising: Meta Pixel can measure visits, forms, and conversions, and associate them with campaigns according to Meta's settings.
- Commercial management: HubSpot can recognize sessions, measure interactions, and connect forms to business processes.
You can block or delete cookies from your browser. Some essential functions may not work correctly if you disable them. Where the law requires consent for non-essential technologies, that consent must be able to be given or withdrawn without affecting strictly necessary functions.
9. Information preservation
We retain data only for as long as reasonably necessary for the stated purpose, the contractual relationship, responding to requests, defending rights, and fulfilling legal obligations. We do not apply a single retention period to all categories.
- Inquiries and opportunities are retained as long as there is reasonable business management or an active relationship.
- Customer data is retained for the duration of the service and for applicable accounting, contractual or legal periods.
- Your newsletter subscription will remain active until you request its removal or the address becomes inoperative.
- Technical and security records are kept for limited periods defined by the operation and the suppliers.
When processing is no longer necessary, the data is deleted, anonymized or restricted, unless there is a valid obligation to retain it.
10. Rights of data subjects
According to Colombian data protection legislation, you can:
- Know, access, update and correct your personal data.
- Request proof of authorization, except for legal exceptions.
- Be informed about the use given to your data.
- Submit inquiries or complaints and go to the Superintendency of Industry and Commerce after exhausting the applicable procedure before SEOMOS.
- Revoke authorization or request deletion when appropriate and there is no legal or contractual obligation to retain the data.
- Access free of charge the data that has been processed.
If you are in the European Economic Area, the United Kingdom or another jurisdiction with additional rights, and that regulation applies to the processing, you can also request limitation, portability, objection, deletion or withdrawal of consent, and file a complaint with the competent authority.
11. How to exercise your rights
Send your application to info@seomos.com with the matter “Data protection” and includes:
- Full name and means of receiving the response.
- Clear description of the requested query, correction, update, revocation or deletion.
- Information that allows the record to be located, such as the email or phone number used.
- Documents that prove identity, representation, or the facts, when necessary. You may omit information that is not relevant.
Consultations are handled within a maximum of ten (10) business days from its receipt. If it is not possible to respond within that period, the reason and the new date will be reported, which will not exceed five (5) additional business days.
Complete claims are processed within a maximum of fifteen (15) business days counted from the day after receipt. If an extension is required, the reason and the new date will be provided, which will not exceed eight (8) additional business days. If the request is incomplete, we may request the information necessary to process it.
These terms follow Articles 14 and 15 of the Law 1581 of 2012. The Superintendency of Industry and Commerce publishes additional information on rights and procedures.
12. Information Security
We implement administrative, technical, and organizational measures designed to prevent loss, alteration, unauthorized access, misuse, or disclosure. These may include access controls, encryption in transit, backups, updates, abuse protection, event logging, and role-based restrictions.
No system is infallible. If you identify a potential vulnerability or unauthorized use related to SEOMOS, report it immediately to info@seomos.com without including unnecessary sensitive data.
13. Minors
SEOMOS's website and commercial services are directed at businesses and adults. We do not knowingly collect data from minors. If a parent or guardian believes that a minor has submitted information without authorization, they can request its review and deletion through our privacy channel.
14. Third-party sites and services
This site may link to external pages. SEOMOS does not control their content, privacy practices, or security measures. We recommend reviewing the third party's policy before submitting any information.
15. Changes to this policy
We may update this policy to reflect legal, technical, operational, or supplier changes. We will post the current version at this same URL and indicate the date of the update. If a change materially alters a purpose that requires authorization, new authorization will be requested where applicable.
Privacy Contact
For inquiries or complaints regarding your personal data: info@seomos.com, affair “Data protection”.